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19 Apr 2022

Lee Ji-yoo, The Korea Herald

Samsung offers free pick-up repair service for customers in war-affected Ukraine

Samsung offers pickup repair service in Ukraine, 19 April 2022

Samsung Electronics is offering free pickup and delivery repair service for customers in war-torn Ukraine.

According to its Ukraine unit...the Korean tech giant will pick up mobile devices to be repaired for customers living in areas where its service centers cannot be operated, and then deliver the devices to their homes.

All of Samsung’s mobile devices, including smartphones, tablets and smartwatches, are subject to the pickup service, with all costs being covered by the company.

For the new service, the firm said it has teamed up with a local logistics firm called Nova Poshta, pledging to continue support for customers there...