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2 Feb 2024

TikTok response on heightened human rights due diligence in OPT/Israel

Tiktok responded to BHRRC's survey tech companies' human rights due diligence in the Occupied Palestinian Territories/Israel and provided the attached statement.

"Content Moderation and Preventing the Spread of Harmful Content

In the aftermath of October 7, 2023, TikTok immediately mobilized significant resources and personnel to help maintain the safety of the TikTok community and integrity of the TikTok platform. TikTok has more than 40,000 safety professionals around the world working to keep the platform safe, moderating content in more than 70 languages. TikTok quickly launched a command center and stepped up additional dedicated resources from within our global teams to help prevent violent, hateful, or misleading content from spreading. Along with launching the command center, TikTok deployed additional Arabic- and Hebrew-speaking moderators in order to augment existing content moderation teams in reviewing content, checking for new keywords, and assisting with translations in relation to the Israel-Hamas conflict.

TikTok does not allow hateful behavior, hate speech, or promotion of hateful ideologies on the platform, including antisemitism and Islamophobia. TikTok regularly reviews and updates its Community Guidelines ...

Specifically regarding the Israel-Hamas conflict, TikTok works with 17 IFCN-accredited factchecking organizations that support over 50 languages, including Arabic and Hebrew, to identify and prevent the spread of misleading content. ...

From the start of the war through to the end of last year, TikTok has removed more than 1.5 million videos and suspended more than 46,000 livestreams in Israel and Palestine for violating our Community Guidelines, including content promoting Hamas, hate speech, terrorism and misinformation. Globally, in the same time period, we have removed tens of millions of pieces of content. ...

TikTok's Commitment to Human Rights

TikTok is committed to adhering to international human rights standards and respecting the human rights of all people impacted by our platform. ....

TikTok has taken a number of steps to enhance our human rights due diligence in the context of armed conflict. ...

TikTok consults with a range of stakeholders to inform our human rights due diligence ...Specifically regarding the Israel-Hamas conflict, we have consulted with a range of additional stakeholders including the Office of the United Nations High Commissioner for Human Rights, Anti-Defamation League, World Jewish Congress, Tech Against Terrorism, SMEX and more.


TikTok cooperates with law enforcement agencies globally consistent with our Law Enforcement Guidelines,...We publish a Government Removal Requests Report twice each year, which provides data on the volume of government removal or restriction requests we receive and the nature of TikTok’s response.