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Article

22 Aug 2014

Author:
CBC News (Canada)

Canada: Customer files complaint against Air Canada over alleged religious discrimination

"Mohamed Yaffa accuses Air Canada of discrimination because he's Muslim", 21 Aug 2014

A Halifax man has filed a human rights complaint against Air Canada, saying he's endured repeated interrogation by frontline staff because he is Muslim. Air Canada maintains that it hasn't discriminated against Mohamed Yaffa and was only following airline security regulations in Canada and the U.S...According to the complaint, Air Canada allegedly subjected Yaffa to enhanced security screening six times between March and June 2010...The Canadian Human Rights Tribunal asked the airline to hand over files on similar complaints against it. It's also asked the airline to disclose whether staff are trained in how to handle customer complaints about enhanced security questioning..."We are obligated by the government of Canada to enforce the Canadian government's no-fly list...For flights to and from the U.S., we are obligated by law to enforce the U.S. no-fly list," wrote spokeswoman Isabelle Arthur in an email to CBC...