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Christchurch Call to eliminate terrorist & violent extremist content online

Author: 8 companies, 17 governments & the European Commission , Published on: 15 May 2019

The Call outlines collective, voluntary commitments from Governments and online service providers intended to address the issue of terrorist and violent extremist content online and to prevent the abuse of the internet as occurred in and after the Christchurch attacks. All action on this issue must be consistent with principles of a free, open and secure internet, without compromising human rights and fundamental freedoms, including freedom of expression. It must also recognise the internet's ability to act as a force for good, including by promoting innovation and economic development and fostering inclusive societies.

[W]e, the online service providers, commit to:

  • Take transparent, specific measures seeking to prevent the upload of terrorist and violent extremist content and to prevent its dissemination on social media and similar content-sharing services...
  • Provide greater transparency in the setting of community standards or terms of service...
  • Enforce those community standards or terms of service in a manner consistent with human rights and fundamental freedoms...
  • Implement immediate, effective measures to mitigate the specific risk that terrorist and violent extremist content is disseminated through livestreaming...
  • Implement regular and transparent public reporting...
  • Review the operation of algorithms and other processes that may drive users towards and/or amplify terrorist and violent extremist content...

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