On the eve of major new consumer laws requiring businesses to be more user-friendly for disabled people, a survey by the Disability Rights Commission (DRC) shows that disabled people are getting a second class service and encountering major problems on four out of five of Britain’s biggest high streets...[The] survey for the DRC of major high streets across the country shows that the majority of shops, cafes, restaurants, cinemas and pubs are still problematic for disabled people...