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Article

24 Aug 2011

Author:
Francesca Leadlay, International Tourism Partnership (IBLF programme) in Guardian Sustainability Blog [UK]

Integrating ethics into tourism: beyond codes of conduct

[T]here is evidence that the hotel industry is assuming a proactive, collective approach to human rights and business ethics, incorporating human rights risk mapping, employee training on responsible business, and sustainable local benefits...[C]ompany with a proactive ethical policy is Shangri-La Hotels and Resorts, a Hong Kong-based hotel group...They launched a supplier code of conduct in 2009...and conduct site visits to their top 150 suppliers to check employee wages and conditions, health and safety, management systems and environmental practices...The examples highlighted still represent best practice rather than industry-wide reality... A code of ethics and human rights policy is no longer enough: companies need to show practical examples of where they have made a difference through the supply chain, local communities, their workplace, and to their customers' behaviour. [also refers to Marriot]