Company Response
SCS Global Services has not responded to
Timeline
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Germany: Organisations file complaint over alleged worker exploitation & child labour at coffee plantations in four countries against Nestlé, Dallmayr, Starbucks & Neumann Kaffee Gruppe; incl. co comments
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4C Services' follow up response on report by China Labor Watch and Coffee Watch
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SCS Global Services did not provide follow up response on report by China Labor Watch and Coffee Watch
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Nestlé's follow up response on report by China Labor Watch and Coffee Watch
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Starbucks' follow up response on report by China Labor Watch and Coffee Watch
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China: Coffee Farms in Nestlé and Starbucks's Supply Chain Alleged to have Multiple Labour Rights Concerns; Companies Pledged Further Investigations and Emphasized Existence of Monitoring Systems and Compliance Requirements
China Labor Watch investigated 26 coffee farms in Starbucks's and Nestlé's supply chains in Yunnan, China, uncovering labor violations including chila labor, excessive working hours, and unsafe conditions. According to the report, both companies were found to fall short of their own ethical standards. In response, Starbucks and Nestlé pledged further investigations and emphasized their existing monitoring systems and supplier compliance requirements.
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China: China Labor Watch and Coffee Watch publishes report "Ghost Farms and Coffee Laundering': labor violations in Starbucks’ and Nestlé’s Chinese coffee supply chain"
China Labor Watch and Coffee Watch had jointly published the investigative report named "'Ghost Farms and Coffee Laundering': labor violations in Starbucks’ and Nestlé’s Chinese coffee supply chain". Findings include multiple labor violations that went against Starbucks and Nestlé’s own ethical sourcing standards. Findings include instances of child labor, low wages, excessive working hours, no paid leaves, no medical insurance, and no protective gear. Certified suppliers of coffee beans made use of uncertified smallholder farms, paving way to irregular employment and intransparency in supply chains.
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