“High Court Reinstates UTB Manager, Condemns CEO’s “WhatsApp Dismissal” as Illegal”, April 5, 2025

The breach of audi alteram partem—the right to a fair hearing. The judge noted Mugabi was neither allowed to defend herself nor granted access to evidence against her before her abrupt removal. The court further rebuked UTB’s Board for failing to intervene, despite clear violations. “The Board’s inaction left the applicant stranded in an unlawful dismissal,” Nambayo remarked. She issued an order of certiorari to nullify the termination and a mandamus compelling UTB to reinstate Mugabi immediately, including full salary arrears from May 2024. Additionally, UTB was directed to reinvestigate the forgery allegations through proper channels. The ruling sets a critical precedent for Uganda’s public sector, reinforcing accountability for executives and safeguarding employees from arbitrary decisions. “Dismissal by WhatsApp humiliated the applicant and damaged her reputation. Such actions erode trust in institutional governance,” the judgment read.

UTB has yet to comment on the verdict, which underscores the judiciary’s role in curbing administrative overreach. Legal experts hail the decision as a win for natural justice, urging public bodies to align internal practices with legal and ethical standards.

Mugabi’s case now spotlights the fragility of workplace rights in Uganda, serving as a cautionary tale for institutions that sidestep due process. As she prepares to resume her role, the ruling signals a broader push for transparency and fairness in the country’s evolving employment landscape.