UK: Betfred fails to inform workers of owed wages after widespread payment problem, despite promise to do so

Author: Rob Davies, The Guardian, Published on: 16 September 2019

"Betfred failed to pay staff extra holiday wages for overtime work", 16 September 2019

...Betfred...underpaid staff and apparently failed to tell them they might be owed money even after it discovered the widespread payment problem. The bookmaker...admitted it had failed to make automatic payments to staff owed extra holiday pay because they had worked overtime...

...The Guardian has seen correspondence between Betfred and Peter Dowd MP...in which Betfred...promised to notify staff, allowing them to claim their money...

...a whistleblower...claimed Betfred had not sent out a company-wide memo since...and was instead waiting for employees, many of whom were unaware they were owed money, to make a claim...

...A spokesman for Betfred blamed problems with its payroll system, which has struggled to cope with changes in the way holiday pay is calculated...“We are currently working...to develop a robust and accurate system that will automate the calculation of holiday pay...and in the meantime we continue to deal with all claims made to us on a case-by-case basis...”...

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Related companies: Betfred