"Suburban Express reaches consent decree with Illinois attorney general", 9 Apr 2019

CHAMPAIGN — About a year after then-Illinois Attorney General Lisa Madigan sued Suburban Express and its owner, Dennis Toeppen, for alleged discrimination and harassment of its customers, the company has reached a consent decree subjecting it to three years of monitoring.

It also has to pay the Illinois attorney general $100,000 and agree not to discriminate or harass its customers, the attorney general’s office said Tuesday...

The $100,000 will be used to offer refunds to Suburban Express customers who’ve ridden the buses since April 23, 2014. Eligible customers will be able to seek a refund of up to $20 by filling out a form on the Suburban Express website beginning April 30, according to the consent decree...

New attorney general Kwame Raoul thinks the consent decree will stop the alleged harassment and discrimination.

“This consent decree brings an end to Mr. Toeppen’s reprehensible business practices and ensures that students receive fair and equal access to Suburban Express’s services,” he said in a statement...