"Instacart Cuts 'Quality' Bonus After Workers Go on 3-Day Strike", 8 November 2019

...several thousand workers who shuttle groceries on the app Instacart went on a 3-day national strike, demanding the app change it’s default tipt...in what workers say is a rebuke to their organizing, Instacart declared that it will eliminate a $3 “quality” bonus given to shoppers who receive 5 star ratings from customers...

...“[We] found that the [quality bonus] did not meaningfully improve quality. As a result we will no longer be offering the quality bonus beginning next week,” an email Instacart sent to its workers on Thursday and reviewed by Motherboard said.

Many veteran Instacart workers rely on the “quality bonus” perk as a significant part of their earnings, which can account for up to 40 percent of earnings, Vanessa Bain, an Instacart shopper...told Motherboard...

...Instacart did not respond to a request for comment.