Business & Human Rights Resource Centre invited Myer to respond to recent allegations of racial profiling at its Perth store.

The company responded:

"Myer is committed to equality, diversity and inclusion across our stores and workplaces and we want our customers to feel welcome and safe when shopping with us irrespective of gender, background or sexuality.

Myer has looked into this matter, which came about due to a misunderstanding between team members when the customer entered the change rooms without carrying any clothing items. There were no other factors involved.

We have met with the family and apologised."