abusesaffiliationarrow-downarrow-leftarrow-rightarrow-upattack-typeburgerchevron-downchevron-leftchevron-rightchevron-upClock iconclosedeletedevelopment-povertydiscriminationdollardownloademailenvironmentexternal-linkfacebookfiltergenderglobegroupshealthC4067174-3DD9-4B9E-AD64-284FDAAE6338@1xinformation-outlineinformationinstagraminvestment-trade-globalisationissueslabourlanguagesShapeCombined Shapeline, chart, up, arrow, graphLinkedInlocationmap-pinminusnewsorganisationotheroverviewpluspreviewArtboard 185profilerefreshIconnewssearchsecurityPathStock downStock steadyStock uptagticktooltiptwitteruniversalityweb

이 페이지는 한국어로 제공되지 않으며 English로 표시됩니다.

이 내용은 다음 언어로도 제공됩니다: English, 日本語, 简体中文, 繁體中文

KTC ICT circuit
브리핑

2 4월 2025

2025 KnowTheChain ICT benchmark

The information, communications and technology (ICT) sector is a major driver for the global economy. In Taiwan, the sector accounts for 15% of GDP, in India 13%, and in Malaysia 13.8%. Rapid advances in generative AI and 5G technology are set to reshape industries globally on a massive scale.

Vital components of all electronics systems, from smartphones to electric vehicles, are at the forefront of renewable energy technologies key to the energy transition. In short, the potential of the sector to contribute to just transitions across sectors (from tech to energy), built on respect for human rights and delivery of shared prosperity for business, investors and workers alike, is significant.

But where these business models rely on supply chains built on the labour of millions of workers at heightened risk of exploitation and forced labour, more is required of businesses – and their investors – to realise positive outcomes. The core findings of KnowTheChain’s 2025 ICT benchmark demonstrate that companies still have significant ground to cover.

We analysed the 45 largest global ICT companies. Key findings include:

  • The average ICT company scored just 20/100 on efforts to address supply chain forced labour
  • Only 3 companies scored above 50: Samsung (61/100), Hewlett Packard Enterprise (53/100) and Cisco (51/100)
  • Purchasing Practices and Enabling Workers’ Rights were the lowest-scoring themes of the 2025 benchmark, with average scores of just 5/100
  • All companies scored zero on their responses to addressing allegations of forced labour

Investors have a critical role to play in using their leverage to ensure portfolio companies in the ICT sector adopt a risk-based approach to human rights due diligence and prioritise rightsholder engagement in line with international standards and domestic regulation to ensure safer, more equitable supply chains for some of the world’s most vulnerable workers.

This briefing provides new insights for investors on how forced labour, and a failure of good governance within the sector, can create company, portfolio, and systemic level risks for investors concerned about long term value creation.

More resources

Deep dive: Supply chain traceability and transparency

With an average score of 33/100, ICT companies have a long way to go on supply chain traceability and transparency. This deep dive analyses key examples of company practice and recommendations to improve.

Deep dive: Purchasing practices

Purchasing practices was an area of critical weakness for ICT companies in the 2025 KnowTheChain benchmark, with an average score of just 5/100 and 84% of companies scoring zero. This deep dive explores how poor purchasing practices are driving systemic labour rights issues in the sector.

Explore the benchmark

Take a closer look at company scores and explore all our resources from KnowTheChain

개인정보

이 웹사이트는 쿠키 및 기타 웹 저장 기술을 사용합니다. 아래에서 개인정보보호 옵션을 설정할 수 있습니다. 변경 사항은 즉시 적용됩니다.

웹 저장소 사용에 대한 자세한 내용은 다음을 참조하세요 데이터 사용 및 쿠키 정책

Strictly necessary storage

ON
OFF

Necessary storage enables core site functionality. This site cannot function without it, so it can only be disabled by changing settings in your browser.

분석 쿠키

ON
OFF

귀하가 우리 웹사이트를 방문하면 Google Analytics를 사용하여 귀하의 방문 정보를 수집합니다. 이 쿠키를 수락하면 저희가 귀하의 방문에 대한 자세한 내용을 이해하고, 정보 표시 방법을 개선할 수 있습니다. 모든 분석 정보는 익명이 보장되며 귀하를 식별하는데 사용하지 않습니다. Google은 모든 브라우저에 대해 Google Analytics 선택 해제 추가 기능을 제공합니다.

프로모션 쿠키

ON
OFF

우리는 소셜미디어와 검색 엔진을 포함한 제3자 플랫폼을 통해 기업과 인권에 대한 뉴스와 업데이트를 제공합니다. 이 쿠키는 이러한 프로모션의 성과를 이해하는데 도움이 됩니다.

이 사이트에 대한 개인정보 공개 범위 선택

이 사이트는 필요한 핵심 기능 이상으로 귀하의 경험을 향상시키기 위해 쿠키 및 기타 웹 저장 기술을 사용합니다.