...Our operations are conducted in full compliance with the laws of the Republic of Kazakhstan and relevant international standards. The plant has implemented and maintains certified management systems, including a Quality Management System (QMS), Environmental Management System (EMS), and Occupational Health and Safety Management System (OHSMS). These systems are certified by the independent international body TÜV Thüringen and accredited by the German accreditation authority DAkkS (Deutsche Akkreditierungsstelle GmbH). Regular internal and external audits, along with these management systems, help to minimize environmental impact and enhance the transparency of our production processes. At the same time, we are continuously investing in equipment upgrades and reinforcing a culture of industrial safety.

Regarding the specific allegations mentioned in the report:

1. The plant operates in a stable manner. The temporary suspension of production in September 2024 was due to external and objective factors, including ongoing geopolitical tensions in regions supplying raw materials, which led to disruptions in logistics and supply chains. In response, the management took prompt action to engage with employees, and all concerns were addressed constructively, with employee suggestions duly considered.
2. The construction of Sludge Storage Facility No.8.2 is being carried out in full compliance with the approved project, which was developed by duly licensed organizations. The project passed state expert review, including an environmental assessment, and received all required approvals. The public association cited in the allegations, namely Eco-Kamkor, attempted to challenge and revoke the construction-related permits issued by the Department of Ecology of the Aktobe Region through the judicial system of the Republic of Kazakhstan. However, both the first and appellate courts dismissed Eco-Kamkor's claims...
3. In 2024, a major reconstruction of the emission control systems was completed, which involved the installation of 15 new electrostatic precipitators with an efficiency rate of 99.9%. This significantly contributed to the emissions reduction. As a result, the plant's regulated emissions decreased from 3,185 tonnes per year (recorded in 2015, when these measures began) to 1,235 tonnes per year in 2024, a reduction of approximately 60%. This achievement was made possible by replacing the electrostatic precipitators...
4. Regarding water use in production, the plant's water supply sources include three recirculation cycles, a localization station, and potable water, which is used for both domestic and production needs. Analysis of the plant's overall water consumption shows that potable water accounts for 11%, while recirculated water makes up 89% of the total water usage, meaning recycled water consumption exceeds potable water consumption by a factor of eight.
5. It is important to note that in 2020, at the request of the Ministry of Ecology and Natural Resources of the Republic of Kazakhstan, an international team of ecologists and technologists conducted an expert assessment of the plant's technologies to determine their compliance with the Best Available Techniques...The report concluded that long before the drafting of the new Environmental Code, ACCP had already taken measures to reduce its environmental impact...

The plant management places great importance on sustainable development, responsible engagement with society, and adherence to professional standards. We are genuinely committed to the well-being of our employees and the creation of safe working conditions. We remain open to formal written communication conducted within a businesslike and respectful dialogue.