Delivering justice? A report on the pay and working conditions of Deliveroo riders
[T]here is a need for the Government to reform employment law, and enforce it much more robustly, with the objective of introducing greater security for workers without compromising the flexibility of their work... The aim of this inquiry [...] was to look closely at the trade-off between flexibility and job security that exists among Deliveroo riders, as well as the consequences of this trade-off for their pay, working conditions, and basic economic and social rights... We report here on the findings that emerged from this evidence and conclude with a series of recommendations which seek to maintain the flexibility that riders enjoy while introducing greater security through a series of reforms that guard against those factors which pose the most severe risks to riders’ living standards...