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Article

9 Aug 2019

Author:
自由时报 (台湾),
Author:
自由时报 (台湾),
Author:
自由時報(台灣)

国泰航空证实在机上装摄影镜头记录乘客行为 引发对私隐的关注

“被看光?国泰航空证实:在机上装摄影镜头观察乘客”, 2019件8月6日

美国有线电视新闻网(CNN)报导,香港国泰航空证实,公司会透过机上的摄影镜头,监看乘客在飞机上的影像,并记录他们对机上娱乐系统的使用情况及所花费的时间,再度引发有关机上是否应装监视器的争议;对此国泰航空回应,依业界标准做法装设镜头,谨慎处理影像,且强调从未在机上娱乐系统装任何镜头、收音设备或感应器监察乘客。

国泰航空近期更新的隐私政策当中,证实公司有在搜集机上乘客的照片,并纪录乘客如何使用机上娱乐系统,以及如何渡过在机上的时间;国泰航空表示,这些照片会透过固定在飞机周围的CCTV拍摄,强调并不是在座椅椅背上安装摄影镜头。

然而,国泰航空发言人向CNN表示,基于保护顾客跟员工和安全考量,在机场自营贵宾室和飞机上都装有摄影机,但强调洗手间都没有安装任何摄影机,且所有的影像都经过严格保护。

2018年多家航空公司包括新加坡航空、美国航空、达美航空及联合航空等,被发现在机上娱乐系统安装摄影机,引发隐私争议;国泰航空发言人则表示,没有在机上娱乐系统上安装摄影机或麦克风,过去也都没有。

根据国泰航空的隐私政策,搜集这些数据的目的在于透过个人化的设定,改善乘客飞行体验,这些资料有可能在行销目的下,分享给第3方合作伙伴…

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