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26 Sep 2022

Access Now & Ranking Digital Rights ask for improvements from 14 major digital platforms based on 2022 Big Tech Scorecard

In April, Ranking Digital Rights (RDR) issued the RDR' 2022 Big Tech Scorecard evaluating the performance of 14 major global tech platform companies (Alibaba, Amazon, Apple, Baidu, Google, Kakao, Meta, Microsoft, Samsung, Tencent, Twitter, VK, Yahoo, and Yandex), examining how their policies and practices affect users’ rights to free expression and privacy. According to RDR's findings, all the companies are falling short and have a long way to go to fulfill their human rights obligations. More information is available here.

In July, Access Now wrote to the 14 major digital platforms asking these companies to reinforce one key recommendation drawn on Ranking Digital Rights' 2022 Big Tech Score Card findings. More information is available here.

At the end of August and early September, Access Now received responses from Amazon, Kakao, Meta, Microsoft, Yahoo, and VK. Most of the companies issued responses to the letter and the recommendations highlighted by Access Now. Meta was the only firm that raised questions about RDR’s standards and findings in their response. On 6 September, Ranking Digital Rights responded to each of the claims raised by Meta and affirmed it's findings.

On 13 September, the Business & Human Rights Resource Centre wrote to the remaining eight companies (Alibaba, Apple, Baidu, Google, Samsung, Tencent, Twitter, and Yandex) to draw attention to the key recommendations from the Scorecard highlighted by Access Now. Only Samsung responded.

As we've done previously, the Business & Human Rights Resource Centre is publishing the company responses and non-responses below.

Company Responses


No Response

Alibaba Group

No Response


No Response

Google (part of Alphabet)

No Response

Samsung Electronics View Response

No Response

X Corp. (formerly Twitter)

No Response


No Response