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Article

20 Aug 2021

Author:
Francis Agustin , Business Insider France

Airbnb to remove forced arbitration of sexual harassment & assault cases, allowing customers to sue company

"Airbnb will remove forced arbitration of sexual assault cases from its terms of service, allowing victims to sue the company ", 13 Aug 2021

Airbnb will no longer force hosts or guests into forced arbitration for sexual assault or harassment claims, allowing them the option of bringing their cases against the company to court.

"We believe that survivors should be able to bring claims in whatever forum is best for them," the company said in a statement Friday.

The home-share company said it has already stopped asking courts to force existing cases of sexual harassment and assault into arbitration and will continue to do so until the standard is codified in the app's terms of service this fall.

This change reflects a promise the company made in 2018 to lift arbitration requirements for Airbnb employees in cases of sexual harassment. It also removed the arbitration requirement for workplace discrimination cases in 2018...

Airbnb handles thousands of sexual assault allegations every year, Insider previously reported, with many of them ending up going through arbitration and nondisclosure agreements.