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9 Oct 2018

Australia: Amazon staff in Melbourne warehouse claim unsustainable work targets; harsh working conditions

Amazon recently agreed to raise wages for its US and UK staff. However, its warehouse in Melbourne, Australia, has been described as a "hellscape" with reports citing reliance on insecure casual employment arrangements, intense pressure to meet unsustainable performance targets and inadequate opportunity to effectively bargain for improved pay and working conditions. Amazon's operations in Australia are relatively new, commencing in late 2017. 

Business & Human Rights Resource Centre invited Amazon and its labour hire agency, Adecco Group, to respond to these concerns about potential labour rights abuses in Australia.

Both companies responded and their statements are linked below.

The original media report is also linked below. 

Company Responses

Amazon.com View Response
Adecco Group View Response