Basic Fun!'s response
... [W]e take any allegations seriously and will immediately send our in-house compliance team to personally assess a situation.
Upon our assessment, we were able to quickly determine which allegations were unsupported and which allegations required our immediate attention. In conjunction with the factory and our staff, we orchestrated a Corrective Action Plan that requires weekly communication and follow up with all stakeholders until all issues have been resolved.
We will continue to work with the factory in order to enhance their internal procedures and ensure our vendor has a focused management team with clear direction to abide by all compliance regulations. The factory acknowledges the consequences of their actions if they fail to comply with our requirements, up to and including, jeopardizing our business relationship...
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