"Business, Human Rights, and the Internet: A Framework for Implementation", book chapter in: Human Dignity and the Future of Global Institutions (eds., Anthony C. Arend and Mark P. Lagon), Georgetown University Press, 2014

The primary purpose of this chapter is to offer practical guidance to companies on how to respect human rights...[T]his chapter is also intended to show the increasing role corporations in the... [ICT] sector have in the lives of citizens globally and how this growing influence impacts the traditional balance of power between states and nonstate actors in the international system...The key question in this chapter is the following: How can a company promote and sustain responsible decision making regarding those human rights impacted by the products, services, or corporate actions of the business itself? Whereas global ICT companies...must grapple with important international labor rights issues having a bearing on human dignity, this chapter is not directly about a company’s labor practices...The human rights in the spotlight here are freedom of expression and privacy.