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Company Response

5 Apr 2022

Carrefour's Response

As of now, as we are still waiting for complementary information from AFWA to be able to investigate properly, hence we are not yet able to give you precise feedbacks about each of your survey findings. We will provide you more comprehensive answers after receiving those complementary elements.

...we are taking stronger actions on our due diligence in the sensitive sourcing regions. Some of the actions are taken in our supply chain all across and some with focus on the Tamil Nadu's region to better control the respect of human rights of the workers.

...100% of our Tier 1-Garment makers are visited by our local team on a frequent basis and are audited on social standards by independent third party companies, in an unannounced way.

...in the beginning of 2022, we have worked on an additional alert channel to help workers reach out for any grievance anonymously through a "worker voice " system in Tamil Nadu and implemented this through a 3rd party...

Finally we are working on anonymous surveys, that gives understanding of general areas of concerns like forced labour, hours, wages etc.

Looking forward to receiving...additional information, so that we could analyse these findings and implement appropriate corrective actions when necessary.

[The full response is attached]