…CJM...[is] very disappointed with the failure of Levi Strauss…to enforce your Terms of Engagement (TOE). Although your TOE is very clear on the importance of protecting workers’ right to freedom of association, events in Gomez Palacio make it equally clear that Levi Strauss has completely failed to require that Lajat protect the rights of its workers... The letter you wrote to some Levi’s customers addressing their concerns about these issues...is filled with misinformation... Your letters to consumers and your Corrective Action Plan say one thing, but the reality is something else. What follows is a list that sets the record straight.