"In Egypt, Water Doesn’t Reach Everyone: A Continuing Crisis in El-Matariya" 15 July 2025.

Residents are forced to fill containers from a limited number of taps in homes in “Al-Jisr Al-Waqi,” which still receive water from the main line coming from El-Matariya. They then carry the water over long distances due to the lack of water in the sub-lines branching from this main line... The water is cut off every year at the beginning of summer. We have repeatedly filed complaints to the water company, but to no avail. The repeated response from the company is that the pressure is low or that the water that reaches the neighborhood is very weak, without any solutions being provided...

He confirms that residents have water and electricity meters, pay taxes, and have legalized their status, but the governorate does not provide streetlights or basic services to a neighborhood with over 70,000 residents...

The company stated in its announcement that water would be cut from 8:00 AM to 2:00 PM in several areas...In August of the previous year, the company announced the replacement of a valve for a 600-mm pipeline connecting the Al-Jamaliya station to Matariya, as part of efforts to improve the drinking water level in the city. The company explained that the number of operating units was reduced from six to four during the work, leading to a significant decrease in water pressure within the local unit of El-Asafra and the entire city of Matariya. The company confirmed that the water pressure would return to normal levels once the work was completed...

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While “Zawia3” tried to contact Engineer Khaled Hussein Nasser, the chairman and managing director of the Dakahlia Drinking Water and Sanitation Company, for a phone interview about the crisis, due to his unavailability, his office manager responded to our call and explained that the company had received complaints from citizens regarding water cuts and had immediately forwarded them to Engineer Mohamed Hassan, the director of the Matariya Drinking Water and Sanitation Area, who took measures to attempt to solve the crisis...