Ghana: Meta faces allegations over content moderators worker rights abuses hired by contractor

In April 2025, Meta faced allegations of worker rights abuses amongst their content moderators in Ghana that are employed by Majorel (owned by the French company, Teleperformance). Alleged abuses include, but are not limited to, psychological distress and negative mental health effects caused by going through the distressing images uploaded to Facebook and Instagram operated by Meta.

Foxglove, a UK-based NGO is preparing the lawsuit. A similar case was also filed in Kenya.

Timeline

Ghana: Meta faces lawsuit over alleged human rights abuses of contractor's content moderator

Date:

27 Apr 2025

Content Type:

Article

Meta faces a second African lawsuit in Ghana, following a similar case in Kenya, over psychological distress suffered by content moderators. Employed by Majorel, a supplier for Meta, moderators in Accra claim depression, anxiety, and substance abuse due to exposure to disturbing content. Allegations include inadequate mental health support and poor working conditions, prompting legal action for psychological harm and unfair dismissal.
Ghana: East African Teleperformance content moderators at Meta’s newly outsourced hub report extreme mental health issues, suicide attempts & dismissal; incl. Co. comments

Date:

27 Apr 2025

Content Type:

Article

Hit by workers’ rights lawsuits in Kenya, the tech giant has moved its outsourcing to a top-secret new site – where life is grimmer still

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