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29 Apr 2024

Dee-Ann Durbin, The Independent

Global: McDonald's posts 'weaker-than expected' Q1 results following boycott over the company offering meals to Israeli soldiers amid aggression on Gaza

"McDonald’s posts weaker-than-expected results after sales hit by boycott", 29 September 2024

McDonald’s has posted weaker-than-expected Q1 results as it is hit by a boycott over its perceived support for Israel.

The fast-food giants said higher US sales in the first quarter helped it overcome weakness in the Middle East and other markets where consumers have been boycotting the brand...

In the US, same-store sales rose 2.5% as the company raised prices and saw higher demand for delivery.

But sales fell 0.2% in McDonald’s international franchised markets.

It was the first time since 2020 that same-store sales have fallen in that segment.

Customers across the Middle East and in Muslim-majority markets like Indonesia and Malaysia have been boycotting McDonald’s for months over its perceived support for Israel.

The boycotts began in October after McDonald’s local Israeli franchisee announced it was providing free meals for Israeli troops involved in the war in Gaza.

McDonald’s has tried to limit the fallout. In early April, the company said it was buying Alyonal Limited, its Israeli franchisee, and taking over the country’s 225 restaurants...

In January The CEO of McDonald’s, Chris Kempczinski, has said the fast food chain was seeing a “meaningful” hit to business, as customers boycott the firm in the Middle East for its perceived support of Israel.

Mr Kempczinski said in a LinkedIn blog post on Thursday: “Several markets in the Middle East and some outside the region are experiencing a meaningful business impact due to the war and associated misinformation that is affecting brands like McDonald’s.

“This is disheartening and ill-founded. In every country where we operate, including in Muslim countries, McDonald’s is proudly represented by local owner operators who work tirelessly to serve and support their communities while employing thousands of their fellow citizens.”...