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Disclosure

6 Dec 2022

Author:
Glow

Glow responds to survey on data human rights due diligence

"Thank you for reaching out about this important matter. 

We take seriously issues regarding our users’ health, safety, and privacy. We do not share personal data with anyone and will never sell user's data. It's simply against our core values. We have an extensive set of features and internal protocols that protect user data. We have also implemented 3rd party annual privacy and security assessments to ensure our platform provides the highest level of data protection for our users. Every single employee at Glow is required to go through privacy and security-related training. Our number one goal is to build the best products for our users and doing anything that violates their trust would go against our values. 

Even in the case where we have been asked to provide information to law enforcement, we have always examined those requests in extreme detail and go to great efforts to take action ONLY when it is protecting our users. We will continue to protect our users' privacy and personal health information. Period. 

We are also releasing a new feature that enables our users to further protect their health data. The Offline Data Protection feature lets a user store her important health data (e.g. period data, health logs, etc) locally onto her device. These health data will be permanently deleted from Glow’s servers and she will be the only person with access to these health data and no one else. We view it as truly 'your data, your choice.'

Thank you once again for reaching out to us on this important matter."

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