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Company Response

13 Oct 2022

Author:
Marriott

Marriott response re recruitment fees at the St Regis Doha

...Marriott has a “no fees” recruitment policy and does not ask applicants for any money or fees as part of the recruitment process. As stated in our Supplier Guidelines, Marriott also expects suppliers to not charge recruitment fees, not use fraudulent recruitment practices, and provide a safe and healthy working environment that meets legal and industry standards.

We are very worried to read this concerning report in Blankspot, and we have begun an investigation into why the third-party subcontractor was not living up to our high standards for ethical recruitment of on-call servers for special events, including the levels of accommodation and pay, which are clearly set out in our contracts. The server worked at the hotel for six shifts in early 2020, and we stopped working with this subcontractor in October 2020....

Timeline