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Company Response

13 Apr 2020

New Balance

New Balance's response

... Due to the end of one of New Balance's largest football club sponsorships at the end of 2019, New Balance had been in the process of winding down our business relationship [with Sintex International (Sports City International)] and reducing orders over the period of several months, well before the COVID‐19 pandemic began. Only a small number of units now remain to be produced before the business relationship ends, which New Balance will continue to receive and pay for in full...

Sintex International has taken steps to support worker income during this period by providing salary advancement (releasing April's payroll early and providing the 13th month pay) and holiday pay, waiving social security deductions, providing food assistance and offering an employee assistance loan for those in need. New Balance also understands that Sintex International has applied for government social support... for workers, which at this time has not yet been approved as workers may not meet the prioritized criteria. Throughout this time, Sintex International has also informed New Balance that they are maintaining a hotline with workers to receive any questions and concerns...

[The full response is attached]