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Outreach to companies on relationships with apparel manufacturers & response to the COVID-19 pandemic

Visit our apparel COVID-19 action tracker

Many fashion brands and retailers responded to the COVID-19 crisis by canceling orders already produced and those in production, delaying payments and requesting discounts. This has forced suppliers in garment producing countries to dismiss millions of garment workers, often without legally-mandated pay and severance, pushing an already precarious group of workers to greater economic vulnerability. Trade unions, civil society organisations and manufacturing associations in garment producing countries have appealed to buyers to not cancel orders in response to the pandemic, fulfil existing contractual obligations and ensure garment workers are adequately protected from infection.

In May 2020, Business & Human Rights Resource Centre asked 35 major apparel brands and retailers - including all brands participating in the ACT (Action, Collaboration, Transformation) initiative on living wages - to answer a set of questions regarding payment terms before, and in response to, the COVID-19 pandemic in order to foster greater transparency of the apparel industry. We believe that improved industry transparency is an important first step towards supply chain practices that promote stronger human rights outcomes for workers. The full set of questions we asked can be accessed here. The responses informed our COVID-19 tracker of apparel companies, however other publicly available sources of information were sought to cover any gaps or non-responses to our questions. The survey responses and non-responses can be found below.

Company Responses

adidas View Response
Arcadia Group

No Response

Bestseller View Response
Boohoo

No Response

Burberry View Response
Tapestry (Formerly Coach)

No Response

Cotton On Group

No Response

Debenhams

No Response

Esprit

No Response

Fast Retailing View Response
Gap

No Response

G-Star Raw View Response
Hennes & Mauritz (H&M) View Response
Hermès View Response
Inditex View Response
Kering (formerly PPR, Pinault-Printemps-Redoute) View Response
Kmart Australia (part of Wesfarmers) View Response
Target Australia (part of Wesfarmers) View Response
LVMH Moët Hennessy – Louis Vuitton View Response
Marks & Spencer View Response
N Brown Group View Response
Pentland Brands View Response
Primark (part of Associated British Foods) View Response
Tchibo View Response
VF Corp View Response
Walmart View Response
Zalando SE View Response
New Look

No Response

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