"From London 2012 to Qatar 2022 - The Hotel Industry and the Protection of Workers", 28 Nov 2022

...Recruitment fees are also the reality facing many of those working in Qatar’s hotels. In partnership with the ILO, we at IHRB produced clear guidance for the industry on best recruitment practices of hotel workers. Once more, however, we have been disappointed by an industry that still seems unwilling to commit to serious reforms...As revealed in a survey report from the Business and Human Rights Resource Centre, despite constant promises, very few hotel companies in Qatar have made any meaningful engagement to address human rights risks...

This needs to change. There are no shortage of commitments by hotel companies to improving their practice or guidance tools and frameworks that they could deploy. What is lacking is effective scrutiny to provoke change in an industry that seems resistant to reform...

Qatar’s experience over recent years demonstrates that the most egregious abuses and stories of deaths on construction sites can lead to global demands for reform that lead to change. But the hotel sector appears once more to have passed under the radar. The slow but regular continuum of exploitation faced by hotel workers, usually migrants, often women, still somehow fails to excite attention. Will it be the same by the next World Cup in 2026?  We can only hope not.