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Company Response

Roundtable on Sustainable Palm Oil response

The Roundtable on Sustainable Palm Oil (RSPO) must work with both the most sustainable organizations in the world and also with organizations who are committed to change and continuous improvement. If we are to achieve our mission and change the oil palm industry, this must be our philosophy. Organisations like the RSPO, which are global in scope, are catalysts of change that provide reliable, market-based, extra-jurisdictional systems for stakeholders and communities to collaborate towards sustainable and socially responsible practices. The initial membership application process is open to third-party input and includes a 30-day public consultation period, in which civil society organizations, affected communities, and all others are invited to submit comments. Upon membership approval, additional mechanisms ensure transparency and that third party feedback is received. The RSPO Complaints System is accessible for anyone to submit a complaint, and is a transparent and impartial complaints process…Any formal complaints against an RSPO member should be lodged through the complaints procedure for further action.

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