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Company Response

5 Dec 2017

Author:
Samsung Electronics

Samsung responds to report on working conditions at manufacturing facilities in Vietnam

[W]ith regards to the [...] IPEN report about working conditions at our manufacturing facilities in Vietnam.

First, we would like to offer our company's perspective, both regarding the content of the IPEN report and regarding the way this report was drafted and published. Second, we would like to contextualise our position by providing the summary results of recent audits performed on site in the factories targeted by the IPEN-report. One of the third-party audits included interviews with 266 employees, without the facility management being present...

...We do not agree with the assessment described in the report... As part of our work to ensure law-abiding standards in our operations, the Vietnamese labour authorities audit the facilities every year. And as our further commitments to ensure the standards, independent third parties [...] have conducted on-site audits of the facilities in December 2016 and June 2017 respectively.

Furthermore, the audits [...] show a reality that refutes the violations which are raised by the interviewees in the IPEN report.

Samsung Electronics takes great care to provide a workplace environment that assures the highest standards of health, safety and welfare. We respect our employees and are committed to comply with applicable laws and regulations in every region we operate in...

Following the on-site audit, Samsung Electronics has adopted a corrective action plan consisting of three steps to designed to improve all identified issues...

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