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Company Response

20 Feb 2024

By TikTok

TikTok's response to being used as a platform for exploitative recruitment of Filipino workers


…we appreciate the opportunity to respond to the concerns outlined in the report and to provide more detail on our policies and efforts to safeguard our community.

At TikTok, we prioritize user safety and content authenticity. Our policies prohibit content that attempts to defraud or scam members of our community. As we make clear in our Community Guidelines, when we identify content that seeks to exploit the trust of our community members for personal benefit, we remove it. We ban accounts that repeatedly break our rules. We currently have more than 40,000 trust and safety professionals … and we expect to invest more than two billion dollars in trust and safety efforts this year alone to find and remove these types of content as quickly as possible. Of the content we took down for violating our rules on human exploitation, 92.6% was removed before it was reported to us…

In addition to striving to consistently and equitably enforce our rules, we collaborate closely with organizations such as the Department of Migrant Workers (DMW) in the Philippines to help safeguard Filipinos from illegal recruitment scams. In addition, we also launched several initiatives to spread awareness about digital literacy…