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Article

26 Sep 2018

Author:
Bryan Menegus, Gizmodo

USA: Leaked Amazon training video reveals 'union-busting' tactics; Incl. co. comments

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"Amazon's Aggressive Anti-Union Tactics Revealed in Leaked 45-Minute Video", 26 September 2018

... a 45-minute union-busting training video produced by... [Amazon] was sent to Team Leaders of the grocery chain [Whole Foods]... Recordings of that video, obtained by Gizmodo, provide valuable insight into the company’s thinking and tactics.

...“We are not anti-union, but we are not neutral either,” the video states... [T]he video adds in plain language (emphasis ours):

We do not believe unions are in the best interest of our customers, our shareholders, or most importantly, our associates. Our business model is built upon speed, innovation, and customer obsession—things that are generally not associated with union. When we lose sight of those critical focus areas we jeopardize everyone’s job security: yours, mine, and the associates’.”

... In following sections, Amazon teaches managers that, where talking to subordinates about unions is concerned, “almost anything you say is lawful,” even providing some examples of what statements are completely kosher even if they’re clearly meant to inspire fear of organization (emphasis ours):

“You would never threaten to close your building just because associates joined a union. But you might need to talk about how having a union could hurt innovation which could hurt customer obsession which could ultimately threaten the building’s continued existence.

While warning managers that activities like threatening employees cross a line, giving personal opinions that accomplish nearly the same are within their rights. “Opinions can be mild... or strong: ‘Unions are lying, cheating rats.’ The law protects both!”

Throughout, managers are encouraged to express opinions against unions to their workers, and any of signs of potential organization are supposed to be escalated to human resources and general managers immediately...

...Amazon... issued the following statement proceeding publication. Amazon asserts that we “cherry-picked soundbites” from the video and that our characterization does not convey Amazon’s “view on how to create career opportunities for employees.”...