USA: Popeyes employees 'overwhelmed and exhausted' following 60-hour weeks and no breaks to meet demands of chicken sandwich frenzy
"'I was working like a slave': Exhausted Popeyes employees describe a harrowing situation amid chicken-sandwich chaos, including working 60-hour weeks and shifts with no breaks", 27 August 2019
When Popeyes launched its chicken sandwich in early August, nobody expected it to go this far. Following the rollout of the new menu item, Popeyes and Chick-fil-A engaged in a Twitter battle over which chain had the better sandwich...The Twitter feud and ensuing hype prompted a massive uptick in chicken-sandwich orders at Popeyes, causing a shortage of the item at many locations.
... at the front lines of the battle are the employees...some of whom are working more than 60-hour weeks and many days without breaks to quell the public's craving for chicken sandwiches.... Workers said they were overwhelmed and exhausted, and many are considering quitting their jobs.
...[an] Orange County employee estimated that he made at least 600 sandwiches on Saturday during an 11-hour shift. One order consisted of 35 spicy chicken sandwiches.
"Popeyes restaurants experienced unprecedented volumes over the last couple of weeks. All restaurant employees have worked very hard. We are very grateful for all that they do for Popeyes guests," a Popeyes representative said in a statement...