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Qatar: Supreme Committee for Delivery & Legacy launches Workers' Welfare Standards, initiates internal and external monitoring for 2022 World Cup contracts




Qatar's Supreme Committee for Delivery & Legacy (SC) is the entity responsbile for overseeing all construction and infrastructure projects for the 2022 FIFA World Cup. In 2013, the SC published a Workers' Charter which outlined principles related to the protection of workers' health, well-being, safety and security. In 2014, SC launched their Workers' Welfare Standards, which are mandatory for contractors working on SC projects and require contractors to ensure compliance by their subcontractors. The SC commenced their internal auditing in the same year, the results of which they release in the form of worker welfare reports on a semi-annual basis. The Standards were updated in 2016 , when the SC announced joint inspections and independent monitoring for their World Cup contracts.

Impactt Ltd, a global consultancy firm, is the external monitor for all auditing and inspection processes of the SC's Workers’ Welfare Standards that are incorporated into all 2022 World Cup contracts. Impactt released their first Annual External Compliance report in April 2017 and the second in February 2018.

Building and Wood Worker's International (BWI), the global trade union for construction workers, is conducting joint labour and accommodation inspections. The first joint annual report on joint inspections was published in January 2018. The second was published in February 2019.

Business & Human Rights Resource Centre have collated all related reporting below.


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13 July 2020

Annual External Compliance Report of the Supreme Committee for Delivery & Legacy's Workers' Welfare Standards - Building a legacy: laying the foundations for lasting impact

Author: Impactt Limited

The SC’s efforts to implement its WW Standards among its contractors in this year have resulted in progress on reimbursement of recruitment fees, worker representation, annual air ticket allowance and provision of repatriation flights...

Impactt [identified] fewer priority areas – with the topics of ‘worker representation’, ‘contracts and administration’ and ‘treatment’ all improving in terms of fewer critical and major issues uncovered...

Impactt also notes an increase in worker satisfaction...

The year-on-year decrease in compliance scores and closure rates is attributable to the following factors:

  • A sample that focused on a higher proportion of lower tier subcontractors... with less robust policies and practices...
  • Two subcontractors performed particularly poorly... These subcontractors did not make the necessary improvements, which resulted in the SC suspending business.

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17 March 2020

Fifth Annual Workers' Welfare Progress Report (February - December 2020)

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16 March 2020

Qatar World Cup: report reveals 34 stadium worker deaths in 6 years

Author: Pete Pattisson, Guardian (UK)

Nine migrant labourers working on the stadiums for the 2022 World Cup in Qatar died in 2019, the “supreme committee” organising the event has announced, bringing the number of deaths on World Cup projects to 34, since construction began six years ago. 31 of the deaths, including the nine who died last year, are classified as “non-work related”...Qatari law and the supreme committee’s worker welfare standards do not require companies to pay compensation for non-work related deaths. However, in October the Guardian revealed that Qatar rarely carries out post-mortems when a migrant worker dies, making it difficult to accurately determine the cause of death and establish if it was non-work related...[R]eforms, which were unveiled by the Qatari authorities and the UN’s International Labour Organisation (ILO), were expected to bring an end to the “kafala” system, under which workers are unable to change jobs without their employer’s permission, a practice some campaigners have described as a modern form of slavery. The ILO had said that the new laws, which it described as “a momentous step forward in upholding the rights of migrant workers”, would come into force in January, but the only measure to be implemented so far is the extension of an existing provision – that allows workers to leave the country without requiring their employer’s permission – to include groups such as domestic workers.Rights groups have called on Qatar to immediately implement the reforms...

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12 March 2020

Initiatives by Supreme Committee contribute greatly to develop best practices for workers welfare on global scale: Al Thawadi

Author: The Peninsula Qatar

The Supreme Committee for Delivery and Legacy’s implementation of the new quarterly audit regime has resulted in a number of notable improvements, including workers residing in better accommodation, positive changes in the recruitment practices of contractors and other contracted parties (OCPs), better employment conditions, and the timely payment of salaries...

The Workers Welfare program continues to experience a number of challenges, including resistance amongst some contractors and OCPs in complying with the remuneration and worker empowerment requirements...; delays in receiving information from contractors about the mobilization of OCPs on sites; and instances of resistance from OCPs to facilitating audits and inspections and being inadequately prepared for them.

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12 February 2020

Qatar: Migrant workers on World Cup projects to be reimbursed $30m for recruitment fees

Author: Joseph Varghese, Gulf Times

"Three more stadiums to be launched this year," 10 Feb 2020

About $30mn will be reimbursed by the contractors this year to those workers who had paid recruitment fee in their home countries...

“By 2020, about 83% of our workforce will have their recruitment fee reimbursed... 50% are our workers while the other 50% are those enlisted to our projects by our contractors,” SC general secretary Hassan al-Thawadi explained...

“It is unfortunate that many workers had to pay exorbitant amounts as recruitment fee in their home countries to get opportunities to work in our projects... we initiated a programme to resolve this issue and the contractors willingly took part in the programme,” he recalled.

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23 December 2019

Qatar 2022 World Cup: Worker deaths 'not in vain', says Hassan Al Thawadi

Author: Bryan Swanson, Sky Sports News

The official [ of the Sypreme Committee for Delivery & Legacy] leading the 2022 World Cup preparations says they are "working hard" to prevent further deaths [ of migrant workers] - but cannot give an assurance that other workers will not die in the construction of its stadiums.

Hassan Al Thawadi, general secretary of the Supreme Committee for Delivery and Legacy, told Sky Sports News: "We will do everything we can to ensure that such tragedies do not occur again..."

"...We are working very hard, and endeavouring, to ensure that nobody suffers, nobody passes away, in relation to our work'.

"The 27 non-work-related deaths, and the three work-related deaths, are tragedies that we hope to learn from and hope to ensure that these tragedies do not occur again."

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17 December 2019

Qatar: ILO acknowledges reforms but emphasises "many more milestones" to go in protection of migrant rights

Author: Patrick Wintour, The Guardian (UK)

The Qatari official in charge of organising the [2022 Qatar World Cup] has claimed that criticism of his country’s treatment of migrant workers will have a ripple effect that will improve regional labour standards...

Hassan al-Thawadi [of the Supreme Committee for Delivery & Legacy]... said a definitive end to the kafala system would be set out next month and he wanted reforms to apply not just to workers employed on World Cup projects...

Houtan Homayounpour, the Doha chief for ILO... said progress was being made but there were “many more milestones to pass”.

Homayounpour cited the heat-related death toll among migrant workers, a lack of autopsies and delays in payment of wages as areas of concern.

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5 June 2019

Qatar: Latest report on World Cup 2022 promises worker welfare progress across country but faces criticism over “non-work-related" migrant deaths

Author: Matt Slater, The Independent

The chairman of Qatar 2022’s organising committee has admitted the “high number” of deaths recorded by the latest workers’ welfare report are a “tragedy” but insists the Gulf state is making progress... there is an alarming section on “non-work-related deaths”.

Between February 2018 and January [2019], 10 workers died away from building sites, with nine of them dying in their bedrooms and six of those being under 36. The men were aged between 26 and 49 and five of them came from Bangladesh, three from India and two from Nepal. “The Supreme Committee is cognisant that this is a high number of deaths and has been putting in place targeted programmes for early detection and treatment of potential health risks and issues,” the report says...

[The] organisation has started a medical study into the deaths with a local university, brought in annual health checks and now monitors where every worker is to make sure they are not lost in the system when moved from one site to another...

Nicholas McGeehan, an expert on workers’ rights in the Middle East, said: “These nine deaths are from only the Supreme Committee’s World Cup workers, a tiny proportion of the Qatar migrant workforce. It is unsafe to work in those conditions without very substantial safeguards, and the Qataris should have independently investigated the health risks and put those protections in place.”

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31 May 2019

Fourth Annual Workers' Welfare Progress Report (February 2018 - January 2019)

Author: Supreme Committee for Delivery & Legacy (Qatar)

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30 May 2019

SC releases fourth Annual Workers’ Welfare Progress Report

One of the landmark achievements for SC was the successful reimbursement of recruitment fees... 123 contractors and sub-contractors agreed to pay back recruitment and relocation costs to their workers... Workers have also benefitted from a systematic grievance redress mechanism... The SC’s flagship grievance platform, the Workers’ Welfare Forum (WWF), was lauded at the Labour Law Reforms conference held last October in Doha... The report also highlighted the paramount focus SC lays on workers’ health and safety at work sites... [and] identified the various challenges faced during the year. These include non-compliance with welfare standards by smaller firms, as well as, lack of specialised professionals in occupational health, among others.

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