Qatar: Supreme Committee for Delivery & Legacy launches Workers' Welfare Standards, initiates internal and external monitoring for 2022 World Cup contracts

1. INTRODUCTION

2. LATEST REPORTS

3. LATEST NEWS

Qatar's Supreme Committee for Delivery & Legacy (SC) is the entity responsbile for overseeing all construction and infrastructure projects for the 2022 FIFA World Cup. In 2013, the SC published a Workers' Charter which outlined principles related to the protection of workers' health, well-being, safety and security. In 2014, SC launched their Workers' Welfare Standards, which are mandatory for contractors working on SC projects and require contractors to ensure compliance by their subcontractors. The SC commenced their internal auditing in the same year, the results of which they release in the form of worker welfare reports on a semi-annual basis. The Standards were updated in 2016 , when the SC announced joint inspections and independent monitoring for their World Cup contracts.

Impactt Ltd, a global consultancy firm, is the external monitor for all auditing and inspection processes of the SC's Workers’ Welfare Standards that are incorporated into all 2022 World Cup contracts. Impactt released their first Annual External Compliance report in April 2017 and the second in February 2018.

Building and Wood Worker's International (BWI), the global trade union for construction workers, is conducting joint labour and accommodation inspections. The first joint annual report on joint inspections was published in January 2018. The second was published in February 2019.

Business & Human Rights Resource Centre have collated all related reporting below.

LATEST REPORTS

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Report
1 September 2014

Semi-Annual Workers’ Welfare Compliance Report September 2014

Author: Supreme Committee for Delivery & Legacy (Qatar)

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Report
1 March 2015

Semi-Annual Workers’ Welfare Compliance Report October 2014 to March 2015

Author: Supreme Committee for Delivery & Legacy (Qatar)

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Report
12 February 2016

Workers’ Welfare Progress Report April-December 2015

Author: Supreme Committee for Delivery & Legacy (Qatar)

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Article
4 April 2016

Independent workers’ welfare monitor appointed as edition two of SC Standards takes effect

Author: FIFA.com (Switzerland)

The Supreme Committee for Delivery & Legacy (SC) has appointed Impactt Ltd as an independent third party External Monitor to further bolster the auditing and inspections process of the SC Workers’ Welfare Standards (WW Standards), a set of enforceable principles and regulations which are incorporated into all contracts for the 2022 FIFA World Cup Qatar™. The second edition of the WW Standards...sets out the SC’s requirements regarding the recruitment, employment, living and working conditions of everyone engaged on an SC project...[T]he new requirements...are now in the process of being further embedded throughout the supply chain in a series of workshops with contractors and sub-contractors...[T]he internationally recognised organisation Verité...worked with the SC since early this year to help appoint the External Monitor. "The scope requires the external monitor to continuously review and assess the extent to which SC contractors and sub-contractors – including their recruitment agents - and the SC itself are in compliance with the Standards."...said Dan Viederman, CEO of Verité...The addition of the independent third party External Monitor will mean independent audits of the SC and its contractors take place on a regular basis, completing the four-tier auditing process. 

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Article
15 November 2016

Supreme Committee for Delivery & Legacy and BWI sign MoU for joint inspections on 2022 FIFA World Cup projects

Author: Building and Woodworker's International (Switzerland)

The Supreme Committee for Delivery and Legacy (SC), the organisation responsible for delivering the infrastructure required for the 2022 FIFA World Cup Qatar™...signed a Memorandum of Understanding (MoU) with Building and Wood Workers’ International (BWI), the global trade union for construction workers, that will see them conduct joint labour and accommodation inspections on World Cup projects in Qatar from January 2017...[T]he MoU...will cover construction site and accommodation inspections, training and a review of the SC’s current grievance mechanisms. The joint inspections will initially focus on projects that are being built by multinational companies that are headquartered in countries where BWI currently has representation...[T]he companies that fall under the agreement are from Austria, Belgium, Italy, India, and Cyprus...[T]he SC and BWI will form a Joint Working Group (JWG) that will manage the inspections and reporting obligations. The JWG will meet to review the work that has been done to date and produce an independent report that will be released to the public after every JWG meeting...BWI will also conduct health and safety training for the SC and its contractors working on World Cup projects that fall under the agreement...The SC currently has eight construction sites underway across Qatar and just under 10,000 workers on-site at any given time. 

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Article
9 February 2017

First BWI-SC Joint Inspection Conducted in Qatar

Author: Building and Woodworker's International (Switzerland)

The first joint inspections on 2022 FIFA World Cup Qatar™ projects have been carried out by the Supreme Committee for Delivery & Legacy (SC) and the Building and Wood Workers' International (BWI)...In accordance with a Memorandum of Understanding (MoU) signed...a number of BWI representatives...from the United Kingdom and Finland, travelled to Doha to undertake the first of several joint inspections planned for 2017. The agreement is initially in effect for one year...Representatives from BWI spent two days with SC staff, including representatives from the SC’s Workers’ Welfare Division (WWD), Health and Safety Division (HSSE) and Technical Delivery Office (TDO)...[A]t Al Wakrah Stadium...BWI were provided access to the site to inspect OHS practices on-site and speak to workers about their conditions and treatment on the project...BWI inspectors were provided access to living accommodation facilities...SC Secretary General H.E. Hassan Al Thawadi considers the first joint inspections with BWI to be a significant milestone for the SC and the organisation’s workers’ welfare journey...“The initial feedback from BWI has been constructive and demonstrates the value of entering into this agreement. The Joint Working Group will now study the outcomes of these inspections and a report will be published in due course.”  

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Report
5 April 2017

Annual External Compliance Report of the Supreme Committee for Delivery & Legacy’s Workers’ Welfare Standards

Author: Impactt Limited (UK)

The results of Impactt’s external compliance monitoring show overall progress in some of the most prominent areas of concern. The majority of contractors we audited show a good degree of compliance with the WWS [Workers' Welfare Standards] for accommodation and construction sites. Most contractors were compliant on recruitment fees, contract substitution and passport retention, however there were some critical issues that require the SC’s ongoing attention...Seventy-eight percent of the non-compliances and observations identified were resolved or progress had been made in resolving them, particularly in areas related to procedural compliance requirements...such as provision of medical care and transportation, facilities management and end of service procedures. Further progress is needed on some of the more complex challenges, such as promoting the effective functioning of robust dialogue mechanisms (Workers’ Welfare Forums), providing workers with adequate residence permits and reimbursing recruitment fees to workers who provide evidence of payment...Based on our monitoring findings, we propose a three-year roadmap for the future...

Roadmap
1. Improve the effectiveness of efforts to drive compliance with the WWS
2. Prompt behaviour change in manager-workers interaction
3. Collaborate for greater reach and impact

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Report
22 June 2017

Second Annual Workers’ Welfare Progress Report January 2016 – February 2017

Author: Supreme Committee for Delivery & Legacy (Qatar)

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Report
5 February 2018

SC and BWI publish first annual report on workers’ welfare progress

Author: Supreme Committee for Delivery & Legacy (Qatar)

The Supreme Committee for Delivery & Legacy (SC), the organisation responsible for delivering the infrastructure required for the 2022 FIFA World Cup Qatar™, and the Building and Wood Workers' International (BWI), the global trade union for construction workers, today published the findings from a series of inspections carried out at four FIFA World Cup™ stadium sites during 2017...the [Joint Working Group] (JWG) met in Qatar six times during 2017, inspecting four different stadium construction sites and accommodation facilities. The JWG made recommendations to improve aspects of working and living conditions, such as better storage systems for workers’ harnesses, improving health record management and providing training for contractors’ medical staff. The SC is already working on all recommendations made in the JWG report. Areas that were singled out in the report as positives include the well-staffed occupational health clinics, and the Workers’ Welfare Forums (WWF), set up by the SC to encourage workers to speak openly about any issues they have in relation to their work or accommodation. The JWG recognised the importance of free and fair discussions in the WWFs, which are central element of the grievance mechanisms available to workers...

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Article
5 March 2018

Qatar 2022 organiser launches Workers' Welfare website

Author: The Peninsula

The Supreme Committee for Delivery and Legacy (SC) launched today a new website Workers' Welfare for the wellbeing of those helping to deliver the 2022 FIFA World Cup stadiums. 

https://www.sc.qa/en/opportunities/workers-welfare

The website details on how the committee serves the worker community. Apart from a detailed guide on the worker's life, facilities offered, the outreach programmes and other such details, it also gives details on the workers welfare forums and grievance hotline. The portal also provides information about the number of workers on each stadium site, the man hours completed and the site inspections done. One could even review the statistics for a particular project site, such as Al Bayt Stadium, Al Rayyan Stadium, Qatar Foundation Stadium etc.

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