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Article

16 Aoû 2019

Auteur:
Robert Cumber, The Star

UK: Deliveroo and Just Eat couriers unite to demand better pay and protection against customer abuse

"Just East and Deliveroo riders among food couriers demanding better pay and conditions in South Yorkshire", 12 August 2019

Drivers and cyclists have mobilised to ensure they are guaranteed a fair minimum rate for each delivery and get paid for time spent waiting for food to be prepared and for jobs cancelled at the last minute...

...They are also calling on...delivery firms to do more to prevent them being abused on the job...

...riders in Sheffield and surrounding areas have united to form the South Yorkshire Couriers Network...in protest at what have been branded ‘archaic employment practices’. Members are planning a demonstration later this month and say they are prepared to take strike action if their demands are not met...

...A spokeswoman for...[Deliveroo] said: “We've recently introduced changes that mean Deliveroo is investing even more in rider fees...with over 70 per cent of orders across the UK now offering a higher fee than they were before...We have a zero tolerance policy for any user who is abusive to others within our network or in the course of using our service. We regularly take action to remove those found to have been abusive.”...

...[Just Eat] has yet to respond...