We recognize that the circumstances surrounding DHL Supply Chain’s operations in the Philippines have raised concerns and questions among the union and other stakeholders. We take these concerns seriously and would like to set out the relevant facts and context below.

1. Union recognition

Concerns were raised regarding DUWU’s recognition.

As in every country where we operate, trade union recognition requests are reviewed under established procedures and the applicable local legal framework. As a global group operating in more than 220 countries and territories, we must apply a consistent and fair approach to all unions seeking recognition. DUWU’s recognition followed the standard local statutory process and applicable timelines. It was recognised upon completion of that process, with no intention by local management to cause delay.

2. Contract termination and severance arrangements

Concerns were also raised regarding staff redundancies. The customer’s decision to award the contract to a competitor resulted in DHL Supply Chain receiving notice that the contract would terminate on 31 August 2026. As the operation was based at the customer-owned site, DHL Supply Chain had to cease operations and vacate the premises. The resulting redundancies arose solely from the contract loss and were unrelated to trade union activity or any attempt to undermine union representation.

Severance arrangements for affected employees complied with applicable local law and all statutory and contractual requirements.

We recognise the significant impact on affected employees. Where suitable opportunities were available, redeployment to other DHL Supply Chain operations was offered, and a number of employees accepted those roles.

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