"...Inditex would like to note that it was not contacted by SACOM in the compilation of the report. In response, Inditex would like to...clarify some inaccuracies in the SACOM report; and to provide specific comments relating to Inditex’s approach to each of the report’s three conclusions...1) Inditex Social Compliance Strategy...2) Inditex’s Supply Chain Strategy in China...3) [C]larifying inaccuracies in SACOM’s report...4) Regarding specific factories referenced in the report as producing for Inditex...

5) SACOM’s report conclusion...a)...Facilitate the factories in changing the unfair infrastructure of wages by paying a living wage...Inditex has implemented a global strategy for living wages...with the partnership of IndustriALL Global Union...Promoting collective bargaining...Responsible purchasing practices...Improved working methods and systems...Collaboration with other stakeholders...Support campaigns...b)...Provide workers with sufficient working health and safety training and empower them with information...Inditex thus conducts ongoing commitment to training suppliers, placing the resources they need at their disposal...c)...Give back workers’ right to organise, [form] a genuine represented worker union...Inditex considers that worker participation in the supply chain as a core principle, and this is reflected in the Global Framework Agreement signed with IndustriALL Global Union in 2007...With regards to China...Inditex is working with IndustriALL on a project in Guangdong to better understand working conditions in the region and establish action plans to improved worker welfare. Nanhai Nan Bao Shoes Factory is specifically involved in this programme..."