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26 Jul 2021


China: Market regulator announces reforms strengthening protection for food delivery workers

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"Chinese market regulator strengthens protection for food delivery workers", 26 July 2021.

Food delivery platforms in China are being pushed to guarantee their workers with income above minimum pay, insurance and a relaxation in delivery deadlines, under a set of reforms announced on Monday by China's market regulator.


Food delivery platforms in China, including Meituan and Alibaba's Ele.me, have drawn severe criticism on social media for their treatment of delivery riders, most of whom are not covered by basic social and medical insurance.

Meituan will "resolutely implement" the guidelines and continue to "effectively enhance labour rights," it said in a statement. Alibaba's Ele.me did not respond to a Reuters request for comment.

Meituan has been working with the government to purchase employment injury insurance for its delivery drivers, the company's chief executive, Wang Xing, said on a conference call in May.