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Facebook update on New Zealand

We remain shocked and saddened by this tragedy and are committed to working with leaders in New Zealand, other governments, and across the technology industry to help counter hate speech and the threat of terrorism. We continue to work around the clock to prevent this content from appearing on our site, using a combination of technology and people... We removed the attacker’s video within minutes of their outreach to us, and in the aftermath, we have been providing an on-the-ground resource for law enforcement authorities... While we’re still reviewing this situation, we are able to provide the information below:

  • We designated both shootings as terror attacks, meaning that any praise, support and representation of the events violates our Community Standards and is not permitted on Facebook...
  • We removed the personal accounts of the named suspect from Facebook and Instagram, and are actively identifying and removing any imposter accounts that surface...
  • We removed the original Facebook Live video and hashed it so that other shares that are visually similar to that video are then detected and automatically removed from Facebook and Instagram...
  • We identified abusive content on other social media sites in order to assess whether or how that content might migrate to one of our platforms.

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