Hannaford’s hotline fails farmworkers
Summary
Date Reported: 26 Jun 2023
Location: United States of America
Companies
Hannaford (part of Ahold Delhaize) - Buyer , Ahold Delhaize - Other Value Chain EntityAffected
Total individuals affected: Number unknown
Workers: ( Number unknown - Location unknown , Agriculture & livestock , Gender not reported )Issues
Precarious/Unsuitable Living Conditions , Occupational Health & Safety , Violence , Harassment (other than sexual) , Dismissal , IntimidationResponse
Response sought: Yes, by The Resource Centre
Story containing response: (Find out more)
Action taken: None reported. The Resource Centre asked Hannaford and its parent company Ahold Delhazie to respond to the allegations. Their response can be read in full.
Source type: News outlet
Summary
Date Reported: 21 Jun 2023
Location: United States of America
Companies
Hannaford (part of Ahold Delhaize) - Buyer , Ahold Delhaize - Other Value Chain EntityAffected
Total individuals affected: Number unknown
Workers: ( Number unknown - Location unknown , Agriculture & livestock , Gender not reported )Issues
Precarious/Unsuitable Living Conditions , Occupational Health & Safety , IntimidationResponse
Response sought: Yes, by The Resource Centre
Story containing response: (Find out more)
Action taken: None reported. The Resource Centre asked Hannaford and its parent company Ahold Delhazie to respond to the allegations. Their response can be read in full.
Source type: News outlet
Summary
Date Reported: 21 Jun 2023
Location: United States of America
Companies
Hannaford (part of Ahold Delhaize) - Buyer , Ahold Delhaize - Other Value Chain EntityAffected
Total individuals affected: Number unknown
Workers: ( Number unknown - Location unknown , Agriculture & livestock , Gender not reported )Issues
Child labour , Occupational Health & Safety , Reasonable Working Hours & Leisure Time , Denial of leave , Restricted access to medicines , Wage TheftResponse
Response sought: Yes, by The Resource Centre
Story containing response: (Find out more)
Action taken: None reported. The Resource Centre asked Hannaford and its parent company Ahold Delhazie to respond to the allegations. Their response can be read in full.
Source type: News outlet
Summary
Date Reported: 21 Jun 2023
Location: United States of America
Companies
Hannaford (part of Ahold Delhaize) - Buyer , Ahold Delhaize - Other Value Chain EntityAffected
Total individuals affected: Number unknown
Workers: ( Number unknown - Location unknown , Agriculture & livestock , Gender not reported )Issues
Precarious/Unsuitable Living Conditions , Occupational Health & Safety , Racial, ethnicity, caste or origin discriminationResponse
Response sought: Yes, by The Resource Centre
Story containing response: (Find out more)
Action taken: None reported. The Resource Centre asked Hannaford and its parent company Ahold Delhazie to respond to the allegations. Their response can be read in full.
Source type: News outlet
Summary
Date Reported: 21 Jun 2023
Location: United States of America
Companies
Hannaford (part of Ahold Delhaize) - Buyer , Ahold Delhaize - Other Value Chain EntityAffected
Total individuals affected: Number unknown
Workers: ( Number unknown - Location unknown , Agriculture & livestock , Gender not reported )Issues
Occupational Health & Safety , Injuries , Restricted access to medicinesResponse
Response sought: Yes, by The Resource Centre
Story containing response: (Find out more)
Action taken: None reported. The Resource Centre asked Hannaford and its parent company Ahold Delhazie to respond to the allegations. Their response can be read in full.
Source type: News outlet
Summary
Date Reported: 21 Jun 2023
Location: United States of America
Companies
Hannaford (part of Ahold Delhaize) - Buyer , Ahold Delhaize - Other Value Chain EntityAffected
Total individuals affected: Number unknown
Workers: ( Number unknown - Location unknown , Agriculture & livestock , Gender not reported )Issues
Precarious/Unsuitable Living Conditions , Occupational Health & Safety , Denial of leave , Wage TheftResponse
Response sought: Yes
Story containing response: (Find out more)
Action taken: None reported. The Resource Centre asked Hannaford and its parent company Ahold Delhazie to respond to the allegations. Their response can be read in full.
Source type: News outlet
Summary
Date Reported: 21 Jun 2023
Location: United States of America
Companies
Hannaford (part of Ahold Delhaize) - Buyer , Ahold Delhaize - Other Value Chain EntityAffected
Total individuals affected: Number unknown
Workers: ( Number unknown - Location unknown , Agriculture & livestock , Gender not reported )Issues
Right to Privacy , Wage Theft , Access to Non-Judicial Remedy , Precarious/Unsuitable Living Conditions , Reasonable Working Hours & Leisure Time , Intimidation , Occupational Health & SafetyResponse
Response sought: Yes, by The Resource Centre
Story containing response: (Find out more)
Action taken: None reported. The Resource Centre asked Hannaford and its parent company Ahold Delhazie to respond to the allegations. Their response can be read in full.
Source type: News outlet
Summary
Date Reported: 21 Jun 2023
Location: United States of America
Companies
Hannaford (part of Ahold Delhaize) - Buyer , Ahold Delhaize - Other Value Chain EntityOther
Not Reported ( Agriculture & livestock ) - EmployerAffected
Total individuals affected: Number unknown
Migrant & immigrant workers: ( Number unknown - Location unknown , Agriculture & livestock , Gender not reported )Issues
Precarious/Unsuitable Living Conditions , Right to Privacy , Intimidation , Occupational Health & Safety , Racial, ethnicity, caste or origin discrimination , Freedom of ExpressionResponse
Response sought: Yes, by The Resource Centre
Story containing response: (Find out more)
Action taken: None reported. The Resource Centre asked Hannaford and its parent company Ahold Delhazie to respond to the allegations. Their response can be read in full.
Source type: News outlet
Summary
Date Reported: 21 Jun 2023
Location: United States of America
Companies
Hannaford (part of Ahold Delhaize) - Buyer , Ahold Delhaize - BuyerAffected
Total individuals affected: Number unknown
Migrant & immigrant workers: ( Number unknown - Location unknown , Agriculture & livestock , Gender not reported )Issues
Precarious/Unsuitable Living Conditions , Reasonable Working Hours & Leisure Time , Harassment (other than sexual) , Violence , Intimidation , Dismissal , Access to Non-Judicial RemedyResponse
Response sought: Yes, by The Resource Centre
Story containing response: (Find out more)
Action taken: None reported. The Resource Centre asked Hannaford and its parent company Ahold Delhazie to respond to the allegations. Their response can be read in full.
Source type: News outlet
Summary
Date Reported: 21 Jun 2023
Location: United States of America
Companies
Hannaford (part of Ahold Delhaize) - Buyer , Ahold Delhaize - Other Value Chain EntityAffected
Total individuals affected: Number unknown
Migrant & immigrant workers: ( Number unknown - Location unknown , Agriculture & livestock , Gender not reported )Issues
Occupational Health & Safety , Racial, ethnicity, caste or origin discrimination , Precarious/Unsuitable Living Conditions , Intimidation , Access to Non-Judicial RemedyResponse
Response sought: Yes, by The Resource Centre
Story containing response: (Find out more)
Action taken: None reported. The Resource Centre asked Hannaford and its parent company Ahold Delhazie to respond to the allegations. Their response can be read in full.
Source type: News outlet
For years, farmworkers have called on Hannaford Supermarkets to take responsibility for the rights and well-being of the workers behind Hannaford-brand milk by joining the Milk with Dignity Program. Hannaford has responded that participation in Milk with Dignity is unnecessary, because the company’s “Standards of Engagement” sufficiently protect workers’ rights. The centerpiece of that claim is Hannaford’s “Speak-Up Line:” following years of farmworkers denouncing deplorable conditions, the supermarket chain launched a hotline for workers in its supply chain.
Over the past year, farmworkers have put Hannaford’s “Speak-Up Line” to the test. Workers on ten farms submitted complaints about abuse and mistreatment. What has their experience shown? On every front, Hannaford’s system has failed to protect farmworker rights.
Farmworkers’ experiences reveal Hannaford’s “Speak-Up Line” as a poor imitation of Milk with Dignity. It lacks the accessibility that makes Milk with Dignity an effective program to protect workers’ rights. The “investigations” conducted in response to workers’ complaints are grossly inadequate and biased, in contrast to Milk with Dignity’s speedy, thorough, and professional investigations. Hannaford has not provided remediation to a single worker’s complaint, as opposed to the hundreds of complaints resulting in remediation on Milk with Dignity farms.
These failures mean that Hannaford has been unable to provide enforceable protections for farmworkers: its much-touted “Standards of Engagement” are meaningless to the workers whose rights are violated daily. Meanwhile, the protections guaranteed by Milk with Dignity are well-documented and incontrovertible.
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