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Company Response

Response by Marks & Spencer

We have carrief out a full investigation in relation to the report referred to in your request for a response. 

As an ethical and responsible retailer, our workers conditions are of the utmost importance to us and all suppliers must adhere to our Terms & Conditions of Trade and our Global Sourcing Principles...

...[W]e have very clear guidelines in our "Excess Goods & Second Policy", on the use of these types of garments which applies to all suppliers and they are not disposed of as waste...

Within the report a picture of one of our labels is visible in a pile of rubbish and scraps and we have been informed that waste removal for the garment industry is carried out by one specific provider, which is mandated by the GMAC (Garment Manufacturers Association of Cambodia).

We understand from several of our factories, that there is an issue of poor waste management practices in the waste industry specifically regarding interception of waste by "middlemen"...resulting in scraps and rubbish being used inappropriately rather than being disposed of responsibly as intended by GMAC...UK legislation requires that waste is trackable from source to disposal via waste transfer notes and licences, the same is not true in Cambodia.

We will support our suppliers who have agreed to engage with GMAC to resolve the issues in the waste management providers processes, offering best practices from our own responsible polices.

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