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15 Apr 2022


Accor response

...Accor continues to monitor the situation closely and emergency operational protocols are in place. Our priority today is the safety and wellbeing of our guests, teams and partners in the region and for the communities which we serve.

Our teams and partners are working hard to support those fleeing the Ukraine, offering accommodation and resources in neighboring countries in close collaboration with authorities and NGOs.

In addition, Accor has activated its ALL Heartist Fund, a dedicated financial vehicle to support our teams and their families in the region and Accor Heartist Solidarity, our endowment fund, is partnering with the UN Refugee Agency (UNHCR) to collect employees’ donations which will be matched by Accor...

For the time being, Accor has decided to continue to operate in Russia in some capacity as we play a key role in supporting our employees, local communities, NGOs and international media on the ground. However, we have made the decision to suspend all planned openings and all future developments. In addition, we are suspending any loyalty partnerships with Russian companies. All management operation, booking, distribution, loyalty and procurement services to hotels for which owners are included on any international list of sanctions will be suspended. They will not be distributed anymore on Accor’s distribution platforms.

The Board of Directors and Group’s Workers Council have been informed about the current situation...

Sequenza temporale