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4 Mag 2022

Booking Holdings

Booking Holdings response

...We are continuously monitoring the situation and current risks on the ground, and are also taking steps to anticipate the exacerbation of future negative human rights impacts in Ukraine and globally that may arise as a result of the conflict and attendant refugee crisis. This process includes, but is not limited to, stakeholder consultations, monitoring customer reviews and feedback, communications with our business partners in the region, and partnering with international organizations operating in Ukraine. We are of course fully committed to the safety and security of our employees in the region and are in regular contact with them. We have also established resources for employees globally who may be impacted by the conflict and who need additional support...

In addition, due to complexities in the region, Booking.com has suspended travel services in Russia (including Crimea) and Belarus. We have allowed customers to cancel reservations in Ukraine at no cost, and continue to provide support to all of our partners with respect to managing their business on our platform. We have also introduced an initiative to help our partners offer free, or highly discounted short-term accommodations for refugees from the war in Ukraine, with all partner fees for those bookings waived...

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