How to: Access courts & other remedies

Non-judicial remedies

Tools to obtain remedy for harms through non-judicial processes including grievance mechanisms, mediation & OECD National Contact Points


Photo credit: EarthRights International


Community-driven grievance mechanisms project
EarthRights Intl.& SOMO

This project aims to create a community-driven alternative to company-developed operational grievance mechanisms.  These mechanisms would be designed primarily by the affected populations themselves to meet their needs and expectations as rights-holders seeking an adequate remedy.

More information: Workshop report #1




OECD Watch case check

This tool guides NGOs and communities through a set of questions to help decide whether the OECD Guidelines for Multinational Enterprises can be used to address business impacts on their rights.


Access Facility

Access Facility focuses on non-judicial mechanisms to resolve conflicts between companies and communities.  It provides a database of existing mechanisms, case stories, and profiles of professionals who can mediate conflicts.


somo grievance mechanisms

SOMO Grievance mechanisms website

This website provides information and tools to file complaints against a company in order to prevent, stop and seek justice for negative impacts caused by their activities.


Judicial remedies 

Tools to obtain remedy for harms through judicial processes including lawsuits

Corporate Legal Accountability Portal
Business & Human Rights Resource Centre
This hub highlights significant lawsuits brought against companies over human rights abuses in all parts of the world. It is a gateway into each of the lawsuits – users can search cases by industry, company, country, and issues.


Business & human rights lawyers directory
Business & Human Rights Resource Centre

This directory aims to help victims of abuse find legal assistance in a range of countries – including countries where victims are located and countries where companies are based.  It also aims to help lawyers learn about peer lawyers working on business & human rights cases, in their own countries and others.


How To Develop A Community Paralegal Program
Community paralegals are grassroots advocates who use their knowledge of the law to seek concrete solutions to instances of injustice. This toolkit is for people who are designing or improving community-based paralegal programs.

Related case studies

Nigeria: Oil & gas impacts on Ogoni community & environment

Lawsuit over crude oil pollution and environmental degradation

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Dem. Rep. of Congo: Mining impacts on community in Katanga

Human rights impact assessment focused on forced evictions & pollution, leading to company setting of complaints mechanism for communities

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Mexico: Dam impacts on indigenous communities in Oaxaca

Dam suspended following complaint submitted to Overseas Private Investment Corporation regarding impacts on safety, access to water & fishing areas

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View cases using this tool  View all case studies