Senior Manager Ethical Trade at Zalando

You work in the Ethical Trade team in the beautiful surroundings of Berlin, Germany, with your reporting Director Ethical Trade, your team; and build strong co-operation with @source field teams, vendors, suppliers and factories.  


  • You take primary responsibility for the Ethical Trade strategy and transparency program, and lead multiple Ethical Trade projects 
  • You lead a team of 2-4 Berlin-based staff 
  • You will develop strong co-operative relationships with @source teams, CSR Zalando in HQ, internal stakeholders, such as Strategic Vendor Management and Product Teams, and external stakeholders, such as Third Party Service Providers, vendors, and industry collaborators 
  • You assure the supply chain is monitored and evaluated, providing continuous status reporting to management and @source teams, and providing clear regular overviews to vendors of their compliance status and corrective action plans 
  • You will develop an Ethical Trade strategy, and build robust and materially-relevant sustainable initiatives to address key challenges, leveraging co-operation from all stakeholders, and delivering to key calendar deadlines 
  • You will assure ongoing development of the Ethical Trade systems database, tools, manuals and processes to meet business demand 
  • You will handle crisis communications, plan investigations, and resolve challenges successfully in a timely and delicate manner 
  • You will engage with key stakeholders, designing and delivering relevant communications, and via trainings 
  • You will write external annual reports, press and media releases, with our CSR and communications team 
  • You will travel to source and vendor locations for up to 30%, but only as necessary  


  • You are a bachelor’s degree level graduate, minimum, in technical production, CSR or a relevant subject matter 
  • You have 6-8 years’ robust experience in ethical trading strategy and factory ethical trade compliance program management, with footwear, apparel and/or accessories brands or retailers, or with industry bodies overseeing audit quality, with a focus on health & safety and labour conditions 
  • You have an established network of experts, and have a working knowledge of international best practice standards 
  • You have a hands-on mentality; ability to translate expert supply chain knowledge into action plans for the organization 
  • You have excellent communication skills with a diplomatic twist, especially with senior stakeholders; excellent relationship-building skills, clear communication, “gravitas”, with the ability to create confidence and support in your recommendations 
  • You have great communication skills, with ability to create positive outcomes with multiple groups 
  • You’re an educator, and have skill with team reports’ career development and training 
  • You have proven leadership experience, enjoy managing a team, training skills and very good interpersonal skills 
  • You have an ability to develop strategic direction and approaches to supply chain challenges 
  • You are a fast decision-maker and are solutions-orientated, with enthusiasm and determination to see-through projects to success 
  • You demonstrate personal integrity and professional conduct, and ethical conduct of an exemplary standard that reflects company Code of Conduct values 


Our recipe for success: think big and act fast. What you're doing today will affect millions of customers tomorrow. At Zalando, you have the chance to work on the world's best online fashion experience in a rapidly growing international company. What else? We do of course have a lot more to offer: 

  • Boredom doesn't get a look in here! Zalando is a working environment where something new happens every day 
  • A corporate culture where your skills are judged only by your results – our motto: wear sneakers, not ties 
  • A dynamic and highly motivated international team of experts to inspire and support you 
  • Also a feel-good team: We don't just work well together, we also like to get together after work 
  • Training and further development opportunities to expand your skills and help you on your way 
  • The security of an expanding company with more than 9,000 employees and a company pension scheme 
  • Everything your retail-loving heart could desire thanks to our attractive employee discounts in our online shop 
  • An easily accessible workplace right on the main arteries of the hottest Berlin districts 

Job title: Senior Manager Ethical Trade

Location: Berlin

Closing date: Rolling application