Short Term Consultant, Monitoring & Evaluation at Office of the Compliance Advisor Ombudsman (CAO)


The CAO is the independent accountability mechanism for the International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA)—the private sector arms of the World Bank Group.  Reporting directly to the President of the World Bank Group, the CAO responds to complaints from people affected by IFC/MIGA projects with the aim of improving social and environmental outcomes on the ground and fostering greater public accountability of IFC and MIGA. The CAO has three roles: the office conducts dispute resolution to identify the causes of conflict and help parties resolve their concerns; oversees compliance investigations of IFC’s/MIGA's social and environmental performance; and provides independent advice to the President and management of the World Bank Group. 

This is assignment will be for 50 days, with the possibility of extension, in Washington, D.C. from September 21st through December 20th, 2015.

General scope of work:

CAO Advisory work has grown substantially, due in part to its responsibilities for developing and managing the Monitoring and Evaluation system for CAO. Moving forward, CAO will require this system to be integrated with its budget analysis as it seeks to continue to develop a robust framework for assessing CAO efficiencies and effectiveness, as well as the outcomes it generates through its different roles.   This STC will be responsible for coordinating and maintaining CAO's monitoring and evaluation system, and will also be required to assist in future development.

Specific Tasks:

The STC will be tasked with specific projects including, among other things

1. Monitoring and Evaluation: Coordinating surveys and ensuring that they are sent out in a timely manner in consultation with CAO staff, providing basic QA for CAO surveys under the supervision of CAO staff, developing case reports based on CAO case data and monitoring and evaluation data, assisting in the further development of CAO's M&E system. Providing support and QA for CAO's case management system

2. Budget tracking: Coordinating the integration of CAO budget tracking with CAO M&E framework under the supervision of CAO Staff, assisting in the continued development of robust budget tracking systems for CAO, assisting in assessing possible methods and software to integrate CAO's case tracking and budget tracking more effectively.

3. Research and Data Analysis:  Collection and analysis of IFC project data; institutional, social and environmental data related to cases undergoing dispute resolution and compliance investigations; providing reports and/or issues briefs based on the gathered data.

4. Creating and Developing Case reports and data presentations: Assisting in  standardizing CAO data charts and reporting templates, developing real time data graphics and charts that are accessible and visual based on CAO data, innovating new methods for effectively presenting data on CAO budget, casework, and M&E. Developing creative and  integrated reports using different data inputs.

Selection Criteria:

- Master’s degree in research and evaluation, economics, statistics, or similar degree.

- 2-5 years relevant work experience

- Demonstrated experience in monitoring and evaluation

- Demonstrated experience in budget management

- Excellent excel skills and demonstrated ability to create graphics and charts from large data sets.

- Proven ability to analyze data

- Developing country experience an asset

- Comfortable working in pressured environment with issues of ethics and integrity at forefront of work.

- Sensitivity and clarity in writing, communication and other inter-personal skills.

- Ability to work harmoniously in small teams, and to be self-motivated and innovative with a proven ability to creatively address challenges.

- In common with all professionals in the CAO:

• A broad knowledge of issues involving sustainable development.

• A proven capacity for being an independent thinker and self-starter.

• A sensible and balanced professional approach, with good judgment of people and developmental situations

• Understanding of the private sector context in which IFC/ MIGA operates

• Ability to think strategically within a flexible and challenging framework


The contract shall be governed by the World Bank/IFC General Terms and Conditions for STC (Short Term Contractors). The consultant should comply with all relevant requirements in terms of confidentiality, service delivery, and short-term contract provisions. Remuneration will be based on experience and in line with the task required as outlined in this Terms of Reference.


To apply for this position send a short cover-letter (no more than 500 words) and your resume to: [email protected] with “Application for Advisory STC” in the subject line. Graduate students, or those who have recently graduated, are encouraged to apply.

Job title: Short Term Consultant, Monitoring & Evaluation

Location: Washington DC

Contract: 50 days; 21 September - 20 December 2015

Closing Date: 19 September 2015